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​Tell the NHS what you think of 111


Around 26,000 calls are made to NHS 111 in south east London every month.

And if you've used it, NHS Lewisham Clinical Commissioning Group (CCG) wants to know what you think of the service.

NHS 111 makes it easier for the public to access urgent healthcare services when they need medical help fast. It is free to use and directs people to the right local service first time, or gives health advice that is best able to meet their needs. It supports urgent and emergency care services, ensuring that patients get the right care, first time.

The service is currently run by the London Ambulance Service in South East London, and the CCG is about to put the contract out to tender as it will expire soon. Before it does, it wants to know what local people think about 111 and the GP out of hours service.

The CCG has developed a survey for patients. The deadline is 11 September 2015.

To complete the survey click here

If you dknow someone who doesn't have internet access but would like to give their views, please call Gillian Ashton on 020 3049 4163 or email

The CCG is also holding a workshop for patients from across south east London to help us work out details of the contract – it's being held at NHS offices in Lower Marsh, Waterloo on Monday 14 September from 11am to 3pm. If you're interested in attending, please contact Gillian as above for further details.