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NHS Lewisham CCG Governing Body decision on New Cross Walk-in Centre

NHS Lewisham CCG has today agreed recommendations to allow the contract for the Walk-in Centre in New Cross to expire. This decision was taken following comprehensive review and evaluation of the clinical evidence and the consultation responses. This means the Walk-in Centre will close at the end of March 2018.

Dr Marc Rowland, Chair of NHS Lewisham CCG said: “As commissioners, it is our priority to get the best possible care for all our residents with the resources we have available.

“Members of the Governing Body reached this difficult decision as we believe that the Walk-in Centre service model does not provide the best health outcomes for Lewisham residents. We are confident that the alternative services we have commissioned are able to better meet the on-going needs of all of our population. We came to this decision following a comprehensive public consultation. We met with groups across the borough, listened to views and have taken careful consideration of people’s concerns and we believe this is the right thing to do to ensure that people are better able to access the services they need.

“Our analysis of the conditions and treatments that people currently attend the Walk-in Centre for has shown that their needs can be more effectively met in alternative services including pharmacies and the GP Extended Access (GPEA) Service. The GPEA service is open from 8am to 8pm, 7 days a week and will provide almost 30,000 bookable appointments with local GPs in 2018. This service is currently being underused so we will be continuing our efforts to increase awareness of this service.

“We are also working with local practices and charities to develop additional services to meet the needs of people who sleep rough or are homeless, and with Goldsmith’s University to promote access to services for students.

“We will continue to work with local people to ensure they are able to access the right services. We will monitor any impact on A&E at local hospitals and other services.”

The full paper that was discussed at our Governing Body is available here.