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‘Don’t just go to A&E’


Your local Accident and Emergency (A&E) department is under pressure because too many people turn up for treatment when it’s not a serious emergency. To help people find the right health care service, the ‘Don’t just go to A&E’ campaign is being rolled out across Lewisham for a second year.

The campaign reminds local people that A&E is not for common health problems associated with the colder weather, like coughs and colds but for serious emergencies like loss of consciousness.

NHS Lewisham Clinical Commissioning Group (CCG) is reminding local people that A&E is for serious emergencies only. “Hospitals are very busy places all year round. Every day doctors and nurses who specialise in life-threatening illness spend their time dealing with people who have coughs, backache, diarrhoea and other minor illnesses.

“Many people forget that A&E is for emergencies only, and local pharmacists are trained clinicians who can provide expert advice on how to help manage minor illnesses, as well as providing guidance on the best treatments.”

If you’re feeling unwell and don’t know where to turn, don’t worry. You’ll find it hard to miss NHS Lewisham CCG’s very own family of eye-catching yellow statues who are leading the ‘Don’t just go to A&E’ campaign to tell you where to go with conditions that are not life-threatening. 

You can also catch them on posters on buses, at bus stops, in your GP practice, local pharmacy and on billboards across the borough. The NHS Lewisham CCG campaign highlights where you can get expert advice and treatment, including pharmacies, your GP, out of hours GP service, the Urgent Care Centre, as well as self-care at home.

Find your nearest service by visiting and entering your symptoms and postcode or download a local services guide.pdf.