Our vision for engagement

We believe engagement goes further than communication or consultation, and involves commissioners in providing opportunities for patients, carers and the public to work alongside them as equal partners in transparent decision-making.

Engagement is a 'two-way process, involving interaction and listening, with the goal of making better decisions and commissioning better services that deliver our strategic vision for all – 'better health, best care and best value.'

Activity on every step of the engagement ladder is valuable. At Lewisham CCG our aim is to enhance the flow of participation towards the top ladder, where the public involvement impact is more powerful and meaningful.

NHS Lewisham CCG - The engagement ladder.jpg