Sharing public engagement good practice with our health and care partners
Commissioners, providers, and healthcare partners joined the '10 Steps to Even Better Public Engagement' NHS England training session held on the 29 January in Lewisham, focused at CCG staff and partners from South East London.
"We had a great response from our commissioners, and were lucky to have patient representatives in the room too," said Teresa Rodriguez, Engagement Officer at Lewisham CCG, who helped delivering the training.
"We decided to share some examples of the local engagement we do in South London and this worked extremely well to support the 10 Steps Plan."
The session included the core principles and benefits of involvement, the key legal duties in relation to engagement and health inequalities, good practice and practical tips and activities. The 18 attendees worked in small groups to put in practice an engagement plan for a topic chosen by the participants.
For the session commissioners and providers presented the following examples:
Sarah Wainer, Programme Lead, Whole System Model of Care at Lewisham CCG said: "It was a great opportunity to hear from others on their approach to engagement, sharing what had worked well and the areas for improvement.
"Effective engagement is really important and we have to ensure that no one is excluded. The day gave us the opportunity to focus on what makes engagement meaningful and think about how we can do better in the future."