NHS Lewisham Clinical Commissioning Group (CCG) is working with NHS Southwark and NHS Lambeth CCGs to review the interpreting and translation service for patients in GP surgeries, dentists and opticians.
Our areas are richly diverse, with patients from numerous cultural and ethnic backgrounds speaking over 100 languages. The interpreting and translation service helps people communicate with their doctor or nurse if they do not speak English.
The services provide translation over the telephone, face-to-face, or with a British Sign Language (BSL) interpreter. It is not a health advice service.
We want to hear from people who use the service, particularly those who speak the most requested languages. In Lewisham, these include* Spanish, Mandarin, Vietnamese, Turkish and Portuguese.
This is your opportunity to tell us what you think about interpreting and translation support and help us shape local services.
The review will take place from October 2018 until January 2019 and a report will be written in February 2019 outlining recommendations about how the service will look in the future.
Give your views on the service.
**We are holding an event at The Deaf is Cool Space, 3 Burnt Ash Road, Lee Green, Leegate Shopping Centre, London SE12 8PZ at 1-3pm on Sunday 9 December - please come along and give us your views. You can view the flyer here.**