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Our Annual General Meeting (AGM)

We had a great afternoon on the 20 September 2017. With more than 150 participants, it was our biggest AGM since the CCG was formed. We focused on ‘Prevention and Early Action’ and explored what barriers stop people looking after themselves or their families? To open the conversation we tried a new format of engagement that was very well received: Forum Theatre developed by Cardboard Citizens and researched in Lewisham.

Following the play, the issues were discussed by the audience and audience members were invited to take the stage and demonstrate how things could have been done differently.

We had a range of local services there with market stalls showcasing services in lewisham that can help with wellbeing and Jane Hughes, an inspiring local patient, told us how the changes she has made to her lifestyle have had a big difference. 

You said:

  • Communication GP-patients: We understand GPs and other healthcare professionals would ideally have more time for appointments and visits. General recommendations for a successful GP-patient interaction are more eye contact and less time looking at the screen, more personalised treatment, listening and explaining leaflets and increased empathy to improved communication.
  • Prevention must be encouraged through education, using relevant channels to reach more groups. Emphasis on early education (primary and secondary school), use of technology and channels which would reach more general public (social media, TV, newspapers).
  • Change of attitudes – for all. For GPs and other NHS staff. Use a Holistic approach: consider patients as a whole (individual, environment, connections, support). For the general public: we must be more pro-active when taking care of our wellbeing and health. Boost your motivation, look for support and offer support to others. Share information and promote wellbeing.

What we are doing with your feedback:

  • Sharing your suggestions and recommendations with Lewisham Health and Care partners, training organisations, One Health Lewisham GP Federation and Public Health.
  • Using it to inform our communications plans and working with Public Health for health promotion campaigns.
  • Using our public engagement events to promote the message of physical and mental wellbeing, with an emphasis on prevention.
  • Promoting education and prevention through our website, and encouraging our partners to do the same.
Read our full report into the AGM 2017. Thank you to everyone who came.