Online services at your GP practice


Every GP practice in Le
wisham now offers online access to patients, enabling you to perform a range of services via your computer, tablet or mobile. Once you have signed up, you will be able to:

  • book or cancel appointments online with a GP or nurs​​e
  • renew or order repeat prescriptions online
  • view parts of your GP health record, including information about medication, allergies, vaccinations, previous illnesses and test results

The service is free. Anyone who is registered with a GP can have access to their practice's online services. There are two ways of registering to use GP online services:

Register Online

You can register for GP online services without a letter, using the steps below to create a basic GP online services account. To complete the registration and get a fully active account, you will need to take proof of identity to your practice and ask them to complete your registration.

  1. Visit https://patient.emisaccess.co.uk/Register
  2. Select "no" to the the question 'Have you received a registration letter from your practice?'
  3. Follow the instructions to find your GP practice
  4. Fill in your personal details, create a password (this should be longer than six characters and contain at least one number and one letter), and complete the security questions. If you complete the security questions, you'll be able to reset your own password if you forget it in the future. If you don't complete them, you'll need to ask your practice to reset your account.
  5. Make a note of the user ID that's generated for you.
  6. To complete the registration and get a fully active GP online services account, take proof of identity to your practice and ask them to complete your registration.
  7. You will then be able to use the user ID to sign in to GP online services from now on.


Register with a letter

Ask your practice for a GP online services registration letter. When you collect the letter from your practice, you'll need to take proof of identity (e.g. your driving licence or passport) with you.  When you have a registration letter, go through the steps below to set up your GP online services account:

  1. Visit https://patient.emisaccess.co.uk/Register
  2. Select "yes" to the the question 'Have you received a registration letter from your practice?'
  3. Complete the details, using the information from the registration letter.
  4. Fill in your personal details, create a password (this should be longer than six characters and contain at least one number and one letter), and complete the security questions. If you complete the security questions, you'll be able to reset your own password if you forget it in the future. If you don't complete them, you'll need to ask your practice to reset your account.
  5. Make a note of the user ID that's generated for you. 
  6. Use this to sign in to GP Online Services from now on.


For more information about GP online services, please visit http://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/gp-online-services.aspx