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​​NHS 111 is changing


Throughout England, local NHS 111 services are currently being redesigned so that 111 is a single point of contact for urgent care services from Autumn 2017.

NHS Lewisham CCG, along with the other south east London CCGs,  is currently engaging with people that have been identified as having potential issues accessing the service such as people with a learning disability, people whose first language isn't English and people who are hard of hearing.

NHS 111 helps people with urgent care needs get the right advice in the right place, first time. Most patients requiring urgent healthcare access this through their GP practice. However, for those patients who are unable to access their own GP, NHS 111 will be the primary route to urgent care services. This free to use number is available across England, 24 hours a day, 365 days a year.

Central to this will be the development of a 'clinical hub' offering patients who need it access to a wide range of clinicians. ​

For information about the current 111 service, see NHS England​ ​